Start your path to a successful launch. These three phases offer a step-by-step path to improve readiness by Day One.
Start your path to a successful launch. These three phases offer a step-by-step path to improve readiness by Day One. OPERATIONAL READINESS JOURNEY CAI CAN GUIDE AND ASSIST AT ANY PART OF PHASE 2 CAI CAN GUIDE AND ASSIST AT ANY PART OF PHASE 3 Establish Readiness Vision & Success Criteria Define what “ready” means for your organization, including operational, quality and business outcomes. Assess Program & Project Readiness Evaluate current capabilities, gaps and maturity across people, processes, systems and assets. Identify & Secure Resources Ensure the necessary budget, personnel and executive sponsorship are in place to support the readiness journey. Stakeholder Alignment Align all key functions and leaders on the vision, goals and their roles in the readiness effort. End Goal Identified Achieve consensus on the operational end state—what success looks like on Day One. Identify Talent Gaps & Delivery Risks Systematically determine where skill or resource shortages and project risks could impact readiness. Assign System & Process Owners Designate accountable leads for each major system, process or workstream to drive ownership. Build Readiness Schedule Translate the plan into a timeline with milestones, dependencies and critical path activities. Develop Workstream Detailed Steps & Needs Break down the plan into actionable tasks for each workstream, clarifying resource and support needs. Create Comprehensive Readiness Plan Develop a detailed, cross-functional plan that addresses all readiness domains. Assemble Metrics & Dashboard Set up tools and processes to monitor progress, KPIs and readiness status in real time. Establish Tier Communication Cadence Implement structured routines and communication to ensure alignment, accountability and rapid issue resolution. Execute Project Plan Carry out the detailed readiness plan, coordinating across all functions and workstreams. Execute Integrated Process Runs Conduct dry runs, mock runs and integrated testing to validate readiness of people, process and systems. Test, Measure & Optimize Use data from runs and metrics to identify gaps, refine processes and optimize performance. Meet Operational Success Criteria Confirm that all defined readiness criteria have been met, signaling true operational readiness. PHASE 1: DISCOVER & DEFINE PHASE 2: BUILD THE FOUNDATION PHASE 3: EXECUTE & INTEGRATE PHASES 4 & 5: OPERATIONAL EXCELLENCE TWO-DAY OPERATIONAL READINESS WORKSHOP TALENT GAP EVALUATION, RANKED RISK REPORT, PROJECT ROADMAP LEVEL 5 INTEGRATED OPERATIONAL READINESS SCHEDULE ASSISTANCE READINESS DASHBOARD, KPI DEVELOPMENT & TRACKING CAI SME GUIDANCE & ASSISTANCE CAI ORPM GUIDANCE & ASSISTANCE OPERATIONAL READINESS ASSESSMENT TOOLKIT SUCCESS CRITERIA EVALUATION “PLANT THE FLAG” OPERATIONAL READINESS GOAL INTEGRATED READINESS PLAN & SCHEDULE OPERATIONAL READINESS ACHIEVED REPEAT CYCLE AS NEEDED